Returns & Refunds Policy
Mihail Korubin Studio
We want every collector to be satisfied with their purchase. If you are not completely happy with your order, you may request a return under the conditions outlined below.
1. Return Period
Customers may request a return within 14 days of receiving their order.
This policy applies to original artworks, Artokens and limited-edition fine art prints purchased through mihailkorubin.com.
2. Return Conditions
To qualify for a return, the artwork must:
- Be in its original condition, without damage, alterations or signs of use.
- Include all original packaging, certificates of authenticity and accompanying documentation, where provided.
- Be packaged securely to prevent damage during return shipping.
Please contact us before sending an item back so we can provide return instructions.
3. Return Shipping Costs
Undamaged items: If you are returning an item because you have changed your mind, you are responsible for the return shipping costs.
Damaged, defective or incorrect items: If your order arrives damaged, defective or incorrect, Mihail Korubin Studio will cover the reasonable return shipping costs or arrange an appropriate alternative.
Please contact us with photographs of the item and packaging if your order arrives damaged.
4. Refunds
Once we receive and inspect your returned item, we will confirm the refund status.
Approved refunds will be issued to the original payment method, unless otherwise agreed.
Refund processing times may vary depending on your payment provider. Any applicable statutory refund deadlines and reimbursement obligations will be respected.
5. Limited-Edition Artworks
Original artworks, numbered Artokens and limited-edition fine art prints are eligible for returns under the same conditions.
Certificates of authenticity, edition documentation and any accompanying materials must be returned with the artwork.
Returning a limited-edition artwork does not guarantee that the same edition number will remain available for future purchase.
6. How to Request a Return
To request a return, please email:
Include your order number, the name of the artwork and the reason for the return.
Our studio will provide further instructions.
7. Consumer Rights
This policy does not limit or exclude any mandatory consumer rights available under applicable law, including rights relating to damaged, defective or incorrectly supplied goods.
Mihail Korubin Studio
Website: mihailkorubin.com
Email: hello@mihailkorubin.com